Contact Us
City of Naperville
Main Phone Number
TEL: (630) 420-6111
ADA Accessibility
General City Facility Request
TEL: (630) 420-6095
Meeting Accomodations
TEL: (630) 420-6707
City Wide Special Event
TEL: (630) 305-5340
Animal Control
TEL: (630) 420-6178
Brush, Leaf and Yard Waste Collection
TEL: (630) 420-6095
Building Permits
Permit Status & General Permitting
TEL: (630) 420-6100 Opt. 2 EMAIL: buildingpermits@naperville.il.us
Plan review comment inquiries: Please call or email the plan examiner listed on the rejection notice.
Building Inspection Dispatch and Inspection Result Inquiries
TEL: (630) 420-6100 Opt. 1
Construction Building Code Inquiries
TEL: (630) 420-6097 EMAIL: weberro@naperville.il.us
Call Ron Weber, Chief Building Official, (630) 420-6097 or email him at weberro@naperville.il.us
City Planning Division
TEL: (630) 420-6100 Opt. 5
Code Enforcement
TEL: (630) 420-6693
Community Grants
Community Development Block Grant (CDBG)
TEL: (630) 305-5315
Special Events and Cultural Amenities (SECA) Grant
TEL: (630) 305-5340
Social Services Grant
TEL: (630) 305-5315
Customer Service Questions
Electric/water/wastewater
TEL: (630) 420-6059
Nicor (gas)
TEL: (888) 642-6748
Comcast (cable/Web)
TEL: (866) 594-1234
Wide Open West (cable/Web)
TEL: (866) 496-9669
AT&T (phone/cable/Web)
TEL: (800) 288-2020
DuPage County Contacts
DuPage County
TEL: (630) 407-6500
Naperville is situated in two Illinois counties. The portion north of 87th Street is in DuPage County.
Vital Records: Birth and Death Certificates, County Health Department
TEL: (630) 682-7378
Vital Records: Marriage Licenses, County Clerk
TEL: (630) 682-7035
Electric Power Outages
TEL: (630) 420-6187
Emergency Management
TEL: (630) 420-6009
Fair Housing Complaints
TEL: (630) 305-5315
Fire Department Non-Emergency
TEL: (630) 305-5900
Garbage and Recycling Collection Programs
TEL: (630) 420-6095
Garbage and Recycling Collection (Residential) – Groot Industries
TEL: (630) 892-9294
Household Hazardous Waste
TEL: (630) 420-6095
JULIE
TEL: 811 Toll-free: (800) 892-0123
Municipal Center Meeting Room Reservations
TEL: (630) 420-6031
Police Department Non-Emergency
TEL: (630) 420-6666
Potholes
TEL: (630) 420-6095
Sanitary Sewer Backups
TEL: (630) 420-6137
Section 8 Housing Assistance
TEL: (630) 690-3555
Senior Services
TEL: (630) 848-3613
Snow Removal/De-Icing
TEL: (630) 420-6095
Social Services
TEL: (630) 420-6174
Special Events
TEL: (630) 305-5340
(Last Fling, Runs and Walks, etc.)
Street Flooding
TEL: (630) 420-6095 After Hours: (630) 420-6187
Streetlight Outage
TEL: (630) 420-6187
Traffic Questions
TEL: (630) 420-6100 Opt. 4
Trees (parkway)
TEL: (630) 420-6095
Utility Billing
TEL: (630) 420-6059
Voting and Voter Registration
Naperville Community Services Department
TEL: (630) 305-5300
DuPage County Election Commission
TEL: (630) 407-5600
Water
TEL: (630) 420-6137
(watermain breaks, taste, odor and pressure concerns)
Water Meters
TEL: (630) 420-6137
(leaks, noise)
Will County Contacts
Will County
TEL: (815) 722-5515
Naperville is situated in two Illinois counties. The portion south of 87th is in Will County.
Vital Records: Birth and Death Certificates, Clerk-Vital Records
TEL: (815) 740-4615
Vital Records: Marriage Licenses, Clerk-Marriage Dept.
TEL: (815) 740-4626