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MISSION: To provide Naperville and its utility customers with increased reliability and technology that empowers customers to control energy use.
  
Naperville’s commercial electric utility customers have recently begun receiving letters in the mail referencing an online Bill Estimation Calculator. That service can be found by visiting www.naperville.il.us/billcalculator.aspx.
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The Naperville Smart Grid Initiative is an investment in Naperville’s city-owned utility that will modernize the electric grid using the latest digital technology to increase reliability, reduce operating costs, improve efficiency and reduce waste for our customers. The electric utility is an asset valued at $356 million, and like all major assets, must be maintained and improved to ensure our customers receive the best service and value.
The Smart Grid Initiative is a $22 million project funded partly by a federal matching grant. This $11 million grant was distributed as part of the American Recovery and Reinvestment Act. The city provided the remaining $11 million through its capital improvements fund. No general fund (property tax) dollars are being used for the NSGI. Rather, the city is using the Department of Public Utilities-Electric’s enterprise fund, which is funded by utility customers when they pay their utility bills.
The Smart Grid Initiative includes installation of more than 57,000 smart meters in every home and business in the city along with automation and upgrade of the electric grid backbone.
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