1. Bank Draft

    Have your utility bill automatically deducted from your checking or savings account.

  2. Budget Billing

    Pay the same amount for your utility service every month with an annual settle-up review based on your average utility bill from the previous year.

  3. In Person/Mail/Phone

    Pay your bill in person, over the phone or by mail.

  4. eBill Online Payment

    Pay your utility bills online, 24 hours a day, seven days a week.

Payment Options

1. Bank Draft

Pay your utility bill automatically by having the total amount of your bill deducted from your checking or savings account at a bank, credit union or savings and loan. Bank draft eliminates late payments and associated penalty fees. Bank draft is free, with no monthly or enrollment fees.

If you are interested in bank draft, you can:

  • Click the link below to submit the form electronically; or
  • Contact a customer service representative at (630) 420-6059 to have a bank draft form mailed to you.

Utility Billing Bank Draft/Budget Billing Form

To cancel a utility billing bank draft, please use the electronic form or send a written request to the Finance Department at 400 S. Eagle St., Naperville, IL 60540, or fax to (630) 305-6226. Please allow 30 days for the change to take effect.

Ready to View Your Utility Usage?

Enroll in Empower, the City of Naperville’s new online utility dashboard. (You will need your account number on your utility bill to register.)

Take Me to Empower

Finance Department