Arbor Day Tree Sale

The Arbor Day Tree Sale is currently open and will close on Wednesday, April 16 at 5 p.m. or when all trees are sold, whichever comes first. All tree orders must be placed through Resident Access, the City's recently launched payment portal. A drive-thru tree pickup will take place on Saturday, April 19 at the Public Works Service Center, 180 Fort Hill Drive from 8 a.m. to 1 p.m.

Purchase MY Tree

PREVIEW THE TREES

SCHEDULE MY PICKUP TIMESLOT

 Shop and Pay

All tree orders must be placed through Resident Access, the City's recently launched payment portal. 

View the available Trees

  • Click the PREVIEW THE TREES button to view the selection of trees and tree prices.
  • Click on the "Tree Details" link for additional details about each tree.
  • All trees must be ordered online through Resident Access.

Complete Your Purchase

Purchase My Tree

  1. Go to the Resident Access page to complete your purchase.
  2. Use the “PURCHASE MY TREE” button to be redirected to Resident Access to select your trees and complete your purchase.
  3. Use the drop-down menus to search for the trees you wish to purchase.
  4. You can purchase up to 6 trees in a single order.
  5. You must make a selection using the Tree Selection 1 drop-down menu. Selections in Tree Selection 2-6 are not required.
  6. The order total appears in the top right under the Item Amount pane. This total is the sum of the selections you’ve made from the Tree Selection 1-6 fields. This is the amount you will be asked to pay. 
  7. When you have all of your wanted items selected, click on the Pay Now button on the bottom right of screen. This will bring you directly to payment page to make payment. This is the last time you will be able to edit your cart before moving to the payment screen. Before clicking Pay Now, ensure your order is correct. If you need to edit your cart after clicking Pay Now, you will need to start your entire order over. To restart your order, select the Back Button on the payment screen, where you will be promoted to reenter your contact information and redo your tree selections.
  8. Select which payment type you would like to use from the dropdown. At this time, we can only accept payment by credit card or eCheck.
  9. Follow the prompts to enter your payment information and review your purchase. Please review your purchase before submitting payment. If anything is incorrect, click the Back button to return to the previous screen and update your payment information. You will receive a copy of your receipt via email - please ensure the email you list on the payment page is valid.
  10. Click the Submit payment button to make your purchase. Once your payment is submitted, the transaction is complete.
  11. Your purchase details will be displayed on the final page. A receipt will be emailed to the account you listed on the payment page. Retain this receipt for your records and bring a copy of your receipt to your tree pickup.
    • Click on the printer icon to print a copy of the transaction summary as a PDF.
    • Click the envelope icon to email a copy of the transaction summary to an account of your choice.

Purchase My Tree

See a Step-by-Step Guide on How to Make a Payment

PLEASE NOTE:

  • All tree sales are final, and trees must be picked up on April 19.
  • Payment will be forfeited for trees that are not picked up on April 19.
  • No refunds will be given.
  • If you have questions about your purchase, please call (630) 420-6095.

Schedule Your Pickup Timeslot

A drive-thru tree pickup will take place on Saturday, April 19 at the Public Works Service Center, 180 Fort Hill Dr. from 8 a.m. to 1 p.m.

Curbside pickup appointments are offered in one-hour windows. After completing your purchase, please visit the scheduling calendar to choose an available time that is convenient for you. 

Please schedule your timeslot immediately after completing your order. Orders that do not have a scheduled pickup within 24-hours of purchase will be canceled. Please ensure the email you list in your pickup registration is valid. 

Each timeslot will be limited to 50 cars to keep the line moving as quickly as possible. On April 19, participants should arrive at the Public Works Service Center during their one-hour timeslot and follow the signs to the designated pickup area.

When picking up your order, a City staff member will greet you, bring out your tree(s) and load them into your car. For the safety of all, please stay in your car while staff loads your tree(s) into your vehicle.

Purchase My Tree

SCHEDULE My PICKUP TIMESLOT

Rain Barrel and Composter Pickup Event

The City, in partnership with the Conservation Foundation and Upcycle Products, continues to promote using rain barrels and composters to help protect our environment and natural resources.

Back again this year, rain barrel and composter purchases received by April 10 through mail, or online by April 14, may be picked up during the tree sale drive-thru. A portion of the sales will be donated to The Conservation Foundation. Orders must be placed through the Upcycle Products website. Please note, the home delivery option is only for rain barrels and composters purchased through Upcycle. There is no home delivery option for tree sale purchases.

 Please note, the home delivery option is only for rain barrels and composters purchased through Upcycle. There is not a home delivery option for tree sale purchases. 

Purchase a Rain Barrel OR COMPOSTER

Answers to Your Questions

How do I pay for my order?
All tree orders must be placed through Resident Access, the City's recently launched payment portal. Please refer to the "Complete Your Purchase" section of this page for a step-by-step guide to completing your purchase. 

Purchase My Tree

How do I reserve my time slot for pickup?
Once you’ve paid for your tree, schedule your pick up by visiting the pickup calendar to select a time slot that works best for you.

SCHEDULE My PICKUP TIMESLOT

How long do I have to pick up my order, and what happens if I miss my timeslot?
Your pickup timeslot is a one-hour window in which you can arrive to pick up your tree(s).

If you miss your pickup time, it’s ok! Please come as soon as you can before 1 p.m. to pick up your tree.

Tree(s) MUST be picked up on April 19. Payment will be forfeited for trees that are not picked up on April 19. No refunds will be given. For questions or concerns, please call (630) 420-6095.

After I place my order, where do I go to pick it up when it is ready? Tree pickup will take place on Saturday, April 19 at the Public Works Service Center, 180 Fort Hill Dr. When you arrive at the Public Works Service Center, follow the signs to the pickup area. A City staff member will greet you, bring out your purchases and load them into your car. For the safety of all, please stay in your car when picking up your tree. 

Can someone else pick up my order on my behalf?
Yes. Please indicate the pickup person’s name when scheduling your timeslot.

What if I don’t like the tree you’ve selected for me?
The trees available for purchase all come from very reputable nurseries that the City has used for several years. All available trees are inspected and approved by the City's “Certified Arborist Supervisor.” All sales are final and refunds will not be given. 

I ordered and paid for a tree, but I no longer want it. Can I get a refund?
No. All sales are final and no refunds will be given.

Who should I contact for questions about the sale?
Please call (630) 420-6095 with questions about the online tree sale.

Planting Your New Tree

Naperville's Forestry Division encourages residents to consider planting trees on their own property.

Please note, a tree planting permit from the Department of Public Works is required before planting a tree in a City parkway.

If you are considering planting your new tree in the parkway, please visit the Parkway Trees - Planting by Homeowners page to learn more about the process and to download a parkway tree planting permit application, which includes a list of approved trees and planting directions.