Naper Notify

The City of Naperville is committed to keeping the public safe and informed about events that impact their lives. Naper Notify allows the City to quickly and directly send messages to the public on various devices to keep them informed throughout a significant event.

Naper Notify lets you sign up to receive emergency and community messages through a phone call to your cell, home, or work phone numbers; text message; or email. You can also choose the locations you want to be contacted about so that you can receive notifications about emergencies and other events that may impact the area around your home, parents' home, workplace, and/or your child's school, as long as those locations are within the boundaries of the City of Naperville.  

Update your account INFORMATION

Emergency Notifications

Emergency notifications are sent from Naper Notify when a situation involving immediate or pending threats to health, public safety, or property has taken place and where immediate notification is necessary. These messages can be sent at any time of day or night and would notify the community of City service impacts, necessary instructions, and/or health and safety information.

Naper Notify will not provide watches or warnings for severe weather.  Residents and businesses should seek weather-related information from the National Weather Service or their preferred local media outlet. It is a best practice to have a NOAA Weather Radio that broadcasts official Weather Service warnings, watches, forecasts, and other hazard information 24 hours a day, 7 days a week. 

The National Weather Service also sends wireless emergency alerts to areas under certain weather warnings, including tornadoes. You can check your cell phone’s settings to make sure this feature is turned on.

Community Notifications

Community notifications are meant to inform residents and businesses about events or projects that may temporarily impact their day-to-day routine but do not impact health or safety. Community notifications will only be sent to people if they sign up for any of the notification categories listed below and are limited to being sent between 6 a.m. and 9 p.m.  

• Brush & Leaf Collection – Information about these annual programs and when they will occur in your neighborhood.
• Utility Outages – Information about scheduled outages of any duration and unplanned outages anticipated to be four or more hours in duration or impacting a large segment of the City.
• Public Safety – Information about public safety topics, including safety tips and announcements, crime and fire prevention information, public safety community events, crime trend alerts, and animal control information.
• Road & Utility Work (Neighborhood) – Information about localized neighborhood road work and utility projects such as parkway tree trimming, storm system repair, alley reconstructions, tree trimming around City power lines, sanitary sewer lining, planned water main repairs and hydrant repairs/replacement.
• Special Event Alerts - Information about the impact of special events occurring in the City of Naperville, including times and locations of street and parking lot closures.
• Traffic Alerts (Major Roadways) - Information about construction or other prolonged impacts (including traffic crashes) on the largest roadways in the City including, but not limited to: 75th Street, 95th Street, Book Road, Naper Boulevard, Ogden Avenue, Plainfield/Naperville Road, Route 59 and Washington Street.
• Winter Operations – Information about snow removal operations and any related City service impacts once at least two inches of snow have fallen.

Upon registration and sign-in, individuals can select which Community Notification categories they would like to receive messages about. 

Terms and Conditions

By signing up for the Naper Notify system, you agree to the information in the terms and conditions (PDF).