Online Reporting System
The Naperville Police Department encourages you to use our online reporting system to file non-emergency police reports. This simple online system gives you the ability to submit reports to our department at a time that’s convenient for you while also freeing up patrol officers to answer emergency calls and conduct proactive patrols.
Here are the types of incidents you CAN report online:
- Financial Crimes
Examples: Unauthorized use of your personal information to open accounts (identity theft), unlawful use of a credit card, scams resulting in financial loss, fraud, forgery, etc.
- Property Crimes
Examples: Burglary from motor vehicle (documentation purposes only, no further investigation expected and no evidence to be collected), criminal damage to property, graffiti or criminal defacement, theft or retail theft, damage to vehicles not as a result of an accident (e.g., broken windows, slashed tires, keyed vehicle), etc.
- Crimes Against Persons
Examples: Harassment by telephone or electronic communication
- Civil Matters / Traffic / Other
Examples: Child custody issues, verbal (non-domestic) disputes, neighborhood disputes, traffic or parking complaints, lost property, abandoned vehicles, ordinance violations, suspicious circumstances, etc.
- Supplement to Existing Report(s)
Examples: You have additional information or documentation to add to an existing NPD report.
In some circumstances, it would not be appropriate to use the online reporting system because the nature of the call merits an officer’s response. Here are a few instances in which you should NOT use the online reporting system:
- Emergencies
- Domestic Arguments or Batteries
- Motor Vehicle Accidents
- Hit-and-Run Involving a Vehicle
- Any In-progress Incident (Examples: Fight in progress, loud parties, barking dogs, speeding/racing vehicles, road rage, etc.)
- Assault or Battery (Note: This includes any incident where someone is struck by another person, whether injury occurred or not. This includes domestic related battery.)
- Incidents occurring outside of the City of Naperville
Remember: For your safety, do not use this system to report in-progress or emergency incidents. Call 9-1-1.