Senior Services and Resources
Naperville has a growing senior population, many of whom have lived in Naperville for most of their lives. Our seniors have been instrumental in developing the Naperville we live in today and add continuing value to our City.
The City warmly embraces our seniors and wants to help connect them to information about available resources to meet their unique needs. The following links are provided to connect residents to local and regional government and non-profit organizations that specialize in senior services.
This is not intended to be an all-inclusive listing of services. Please note that by making this information available, it does not constitute any endorsement by the City of Naperville, its officers or employees of the linked websites, or the information, products or services contained therein.
City of Naperville Resources
Caring Hands
TEL: 630-548-2967
This voluntary program run by the Naperville Police and Fire Departments allows residents to provide first responders with critical facts about themselves or a loved one with developmental, intellectual, medical or physical disabilities who may require special assistance during an emergency. Information provided could include methods of communication, sensory and medical issues as well as approach and de-escalation techniques.
Fastrack
TEL: 630-548-2967
Clients who are part of the Naperville Police Department’s Fastrack Program wear a personalized wristband that emits a continual silent tracking signal. The signal can be tracked on the ground or in the air over several miles within City limits. When caregivers notify the Naperville Police Department that a client is missing, a search and rescue team responds and begins tracking the client with a mobile tracking system reducing search times from hours and days to minutes.
NPD Social Services
TEL: 630-420-6666
The Naperville Police Department’s Social Service Unit is staffed by four full-time master’s level clinicians who help develop strategies to address unmet needs within the community, particularly those related to domestic violence, mental illness, child/elder abuse, sexual abuse, substance abuse, and youth and family issues. They also maintain a directory of community resources that provide additional assistance and services to residents. Email the Social Services Unit or contact one of our clinicians directly:
Eirene Boulougouris - (630) 420-6174
Jamie Horner - (630) 420-4165
Ali Smith Wieringa - (630) 305-7061
Gianna Trombino - (630) 305-5488
AARP Smart Driver Courses
TEL: 630-420-8479
This classroom driver refresher course, delivered by the Naperville Police Department in partnership with AARP, is designed to help drivers aged 50 and older stay safe. You will learn the effects of aging and medications on driving, basic driving rules, license renewal procedures, local traffic hazards and more. Designed to improve your driving abilities through additional training, attention and practice, this two-day course helps you drive more safely and keep your driver’s license longer.
Senior Home Fire Safety Surveys
TEL: 630-305-5900
The Naperville Fire Department provides home fire safety surveys upon request to identify features in the home that might make your residence susceptible to fire or injuries due to fall. Every home visit includes a written home safety survey, smoke detectors (if needed), carbon monoxide detector, and kitchen fire extinguisher, among other giveaways.
Prescription Drug Drop Box Program
TEL: 630-305-5900
Safely and anonymously dispose of unused/expired prescription or over-the-counter medications to help prevent misuse and abuse. No liquids or sharps are accepted. Secured drop boxes are available at the Naperville Police Department and all 10 Naperville fire stations.
Temporary Residential Lock Box Program
TEL: 630-305-5900
This Naperville Fire Department program is available upon request by residents to provide first responders a secure means to access your home in case of a medical emergency.
County Resources
DuPage County Senior Services
TEL: 630-407-6500 Ext. 2
DuPage County Community Services has a plethora of programs, services, and information geared toward senior citizens who are residents of the county of DuPage, IL. Most program eligibility begins around age 60.
DuPage Senior Citizens Council
TEL: 630-620-0804
The DuPage Senior Citizens Council provides home delivered meals and other needed and important services which allow seniors in DuPage and nearby counties to live safely and independently in their own homes. These needed services include friendly visits, friendly phone calls, well-being checks, minor home repairs and even pet food and assistance to help our seniors live independently.
Will County Senior Services
TEL: 815-723-9713
Will County Seniors is dedicated to connecting resources, information, services and programs to those over 60 to keep them safe, healthy, and independent.
Township Resources
Hotlines and Helplines
9-8-8 Crisis Line
TEL: 9-8-8
Whether you're facing mental health struggles, emotional distress, alcohol or drug use concerns, or just need someone to talk to, caring counselors are here for you 24/7. You are not alone. Call, text, or web chat.
Alzheimer’s Association 24/7 Helpline for Dementia
TEL: 800-272-3900
This is a free service offering support for people living with dementia, caregivers, families and the public. Connect with a live person who can provide information, local resources, and emotional support. Call or web chat.
Medicaid
TEL: 800-843-6154
Medicare
TEL: 800-633-4227
Adult Protective Services
TEL: 866-800-1409
The Adult Protective Services Program (APS) investigates reports of abuse, neglect, exploitation, and self-neglect of adults aged 60 or older, and adults age 18-59 with disabilities living in the community. This program is offered through the Illinois Department on Aging and is locally coordinated through provider agencies that serve various counties.
IL Department on Aging
TEL: 800-252-8966
The mission of the Illinois Department on Aging is to serve and advocate for older Illinoisans and their caregivers by administering quality and culturally appropriate programs that promote partnerships and encourage independence, dignity, and quality of life.
Additional Local Resources
Naperville Senior Task Force
This group promotes coordination among existing senior service providers in the Naperville area; improves awareness among seniors of available resources to assist them; and develops recommendations to address service gaps related to transportation challenges, housing concerns and healthcare resources.
Dementia Friendly Naperville
Through the efforts of the Senior Task Force and numerous other community organizations, Naperville received a Dementia Friendly City designation in 2020, showcasing the city as a community that "fosters the ability of people living with dementia to remain in the community and engage and thrive in day-to-day living."
Naperville-Lisle Townships TRIAD
TEL: 630-305-5450
Partnership of law enforcement, senior citizens and community groups that focuses on enriching the lives and safety of all senior citizens in Naperville and Lisle Townships. TRIAD empowers seniors to become involved in crime prevention within their community, present/attend programs to enhance safety, and increase their own involvement in community programs.
Naperville Park District Active Adults & Seniors
TEL: 630-848-5000
The Naperville Park District offers a wide variety of programming for active adults and seniors.
Ride Assist Naperville
TEL: 331-330-2257
This initiative pairs seniors who need rides to and from their medical appointments with a volunteer driver to take them to the appointments, wait with them, and then drive them back home.
Ride DuPage
Ride DuPage provides transportation assistance to seniors (ages 65+) and adults with disabilities at a subsidized rate within DuPage County. To sign up, please visit your township, or call DuPage County Senior Services at 630-407-6500.