Senior Help Desk

Utility Assistance

TEMPORARY UTILITY ASSISTANCE

Applications for the Temporary Utility Assistance Program are currently being  accepted. All applications will be responded to on a first-come first-served basis. For eligibility requirements and how to apply, please click here.

Resources provided here can assist seniors with their energy costs.

Low Income Home Energy Assistance Program (LIHEAP)

This program assists low-income households by offsetting the rising cost of home energy through direct financial assistance, energy counseling, outreach and education. An overdue bill or disconnect notice is not required to receive LIHEAP assistance. Emergency assistance is available to eligible households whose utility service has been disconnected and for homeowners whose furnace isn't working or has been determined to be unsafe to operate. For more information about the program, including eligibility requirements, please visit the DuPage County LIHEAP webpage or the Will County LIHEAP webpage. Applications for LIHEAP are taken at Township offices. Phone numbers for assistance are provided below:  

Citizens Utility Board (CUB)

TEL: (800) 669-5556

CUB operates a consumer hotline that provides assistance to individual customers who have complaints against their utility companies. 

Set Up a Utility Bill Payment Plan

Do you have an outstanding balance on your account that you are having difficulty paying all at once? To enter into a utility bill payment plan, please visit the Help Center, select "Submit a Request" and scroll down to "Utility Bill Payment Plan" to submit.

Visit the Help Center