Get Empowered, Naperville
The City of Naperville is pleased to announce the launch of Empower, a free, secure online dashboard that lets Naperville's residential and commercial customers view their energy and water usage data. Through Empower, customers can see at-a-glance the days and times they use the most energy and water through colorful charts in daily, weekly, monthly or yearly formats; evaluate their usage more often; and use that information to make changes, if they wish.
Electric Utility
The mission of Naperville's Electric Utility is to provide reliable, quality, responsive and cost-efficient services for its customers in support of the health, welfare and growth of the City. This is achieved principally by effective operation, maintenance and replacement activities; a well-planned and executed capital improvement program; an active employee safety and training program; and continuous public information.
Did you know?
In June 2024
Inside this section
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Your Electric Service
Naperville's municipally owned Electric Utility is locally controlled and managed, providing rates that are among the lowest in the state.
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Electrical Safety
Whether in the home, at the office, at school, or outside, the Naperville Electric Utility encourages its customers to make safety around electrical equipment a priority.
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Powering Our Community for the Future
Naperville's Electric Utility understands that to power our world for future generations, we must make environmentally friendly decisions today.
Pay Your Utility Bill
Utility bills are distributed monthly. The Finance Department accepts a number of payment options, including cash, check, credit cards and bank-drafting. You can also sign up to pay your bills online.
Pay Your BillPublic Utilities Advisory Board
The Public Utilities Advisory Board serves in an advisory capacity in matters relating to rates, budgets and capital improvements for Naperville's electric and water/wastewater systems.
Visit the PUAB WebpageDid you know?
Naperville is a Public Power Community!
The American Public Power Association (APPA) shows how a public power utility like Naperville's is a smart choice that serves you - the customer!